If you have lodged an enquiry and have not received a referral response within 48 hours, you are advised to immediately take the following actions: Check your junk email folder for referral responses....
I forgot my password and see the following error: “An account could not be found for the provided user ID.”
When going through the “Forgot password” flow, you might come across the message … An account could not be found for the provided user ID This message simply means that your email ad...
What is SmarterWX Sentinel?
SmarterWX Sentinel is the application that powers the Before You Dig referral service. When you’re using BYDA, you’re using SmarterWX Sentinel. SmarterWX is a portfolio of related products built f...
Will my historical enquiries be available in the new service?
Enquiries lodged in the old OneCall system will not be migrated across to the next generation referral service. For longer projects, you will need to lodge a new enquiry in SmarterWX Sentinel where yo...